These Regulations apply to all Clubs with the name TTF, Time To Fitness, Time To Fitness 24, Fitness24, or Workit24hours (hereinafter referred to as ‘TTF’ or ‘Club(s)’), binding all those who attend them, namely their members. Their application does not prejudice the rights and duties provided for in the membership agreement entered into between the members and the company PTES – Unipessoal, LDA, NIF 510518087, or another entity duly authorized to operate the aforementioned brands. Compliance with these Regulations is essential for the proper functioning of the Clubs and coexistence among members.
A) TTF services and facilities are generally reserved for its members. Membership status is effective from the date of joining, through registration and payment of the fees listed in the official price list displayed at reception. All prices include VAT at the legal rate in force. Admission presupposes acceptance of all regulations and TTF reserves the right to reject any application.
B) TTF may alter membership terms at any time, including equipment, schedules, prices, services, teachers, promotions, or discounts. Changes will be communicated by a general notice displayed prominently.
C) Members receive an access card containing their fingerprint and photograph for identification and access purposes. No biometric data is stored. Loss of card requires payment of €25. Improper use of the card (loaning, selling, transferring) incurs a €75 fine and may result in cancellation.
"Under no circumstances should I allow anyone other than myself to enter the Club using my membership card."
A) Registration requires:
Membership renews automatically unless cancelled with notice.
B) Upon renewal, accident insurance is charged. Members not paying by direct debit may pay insurance at reception or online.
C) PLANS:
PLUS – first monthly fee paid at registration; remaining months paid by direct debit. A €5 fine applies if debit is returned. IBAN changes require 30 days’ notice.
GO – Member pays only the months they intend to train.
Time To Drink – 30 days free for direct debit members; includes 3 vitamin drinks/day and unlimited water. After that, the service is billed with the monthly fee. Cancellation must be emailed before the 25th.
D) If the Member cancels or revokes direct debit without notice, or debit fails for reasons beyond insufficient funds, TTF may charge €10 per missing month. Cases may be forwarded to INTRUM JUSTITIA with €50 administrative fee. Legal action may follow.
E) Unpaid fees result in suspension. After 3 unpaid months (consecutive or not), collection starts via INTRUM JUSTITIA.
Minimum age is 13. Members under 14 require written medical authorization and presence of legal guardian during registration. Guardian accepts full responsibility. Minor visitors must submit signed authorization.
Youth members receive a free Training Plan and free Initial Assessment. Missed appointments without notice require payment to reschedule.
No refunds except where legally required. Payments may be credited toward future or overdue fees.
TTF may refuse or revoke membership from individuals exhibiting disrespectful, aggressive, defamatory, or harmful behavior toward the Club, staff, or members.
TTF may cancel membership without justification for misconduct, endangerment, damage to facilities, abusive language, or harm to TTF’s reputation. Card must be returned; otherwise €25 applies.
Members may transfer membership free if the same card is reused.
Cancellations must be emailed or sent via registered letter with 30 days' notice before the 1st of the month in which cancellation takes effect. Failure to provide notice results in full billing of the following month. Card must be returned; otherwise €25 fee applies.
Visitors must sign a Liability Waiver and pay the daily fee. Members may bring two guests per year. Guests may train only between 11:00–14:00 or 15:00–19:00 and must follow all rules. TTF reserves right of admission.
Members must:
Damage caused must be compensated at market value and may result in contract termination.
Only TTF-accredited PTs may work in the Club. PTs handle their own bookings, payments, and invoicing. PT package validity is max 30 days. Missed sessions without 8 hours' notice count as completed. PT absences require a makeup session + 1 free.
Members may use individual/random lockers. Lockers must be emptied after use. Misused lockers may be opened and contents stored for 1 week before donation. Lost keys requiring forced entry incur repair costs. TTF is not responsible for loss/theft of stored items.
No smoking anywhere on premises. No animals except assistance dogs. No sleeping/residing on premises. No food inside training rooms; allowed only at reception if purchased at vending machines. Members must follow posted instructions and avoid remaining in changing rooms during cleaning.
Clubs operate 365 days/year. Hours are posted and available on the website. Reception hours: Monday–Friday, 11:00–14:00 and 15:00–20:00. Remaining inside after closing may result in card blocking.
Items found are stored for 15 days; unclaimed items are donated to charity. TTF assumes no responsibility for lost/forgotten belongings.
Promotions apply for 12 months. They are not cumulative. Campaigns are weekly and apply only through the sales department. Members under business protocols must provide proof annually.
TTF may perform maintenance or modify facilities at any time without notice.
Members must update contact details promptly. Data is processed per GDPR requirements. Members may submit complaints or suggestions at reception or in writing. TTF commits to maintaining equipment and conditions appropriate for training. Ignorance of regulations is not accepted. Membership follows Portuguese law; disputes handled in Lisbon courts.
TTF uses CCTV in common areas only, not in private areas such as showers or changing rooms. Footage stored for 30 days and accessible only by authorized personnel. Prosegur provides security, and Members must identify themselves when requested.
Personal data is processed by PTES under GDPR. Data categories, purposes, legal bases, and retention periods follow the table provided in the Internal Regulations. Members may request access, rectification, deletion, restriction, objection, or portability. Complaints may be submitted to CNPD.
Members assume risks of physical activity per Law No. 5/2007. Members guarantee accuracy of personal data. The Club may use member contacts for promotional purposes unless Member opts out. Acceptance of these terms occurs upon digital signature of the Regulations.
Last updated 07/12/2025